At the same time, our environment has been dramatically impacted by these and other changes, and we are more committed than ever to reduce waste and slow climate change. Some of our most successful green initiatives include Energy Star ratings for all our hardware and eco-design engineering that has reduced greenhouse gases and the environmental impacts of our products’ lifecycles. Our partnership with Bullfrog Power and their Green Energy program helps us continually reduce our emissions footprint, support the growth of renewable energy across Canada and keep all our offices carbon neutral.

Maintaining success in today’s always-on, competitive culture requires organizations to continually strengthen customer and stakeholder connections through communications and experiences that are personalized, consistent, meaningful and secure—regardless of the channel or medium. Every interaction is an opportunity to make a positive and impactful connection and transform a customer into an advocate.

Quadient is the driving force behind the world’s most meaningful customer experiences. We are a technology leader in engineering, selling and supporting innovative software and hardware that help organizations build and maintain lasting customer and stakeholder connections. Our unique mail, shipping and parcel locker solutions, along with customer experience management and business process automation platforms support more than 500,000 organizations worldwide.

That’s an easy promise when things are going well, which they usually are. Our procedures are continually reviewed and refined to maintain efficient, simple and timely processes and customer interactions. Employees talk to each other all the time and share customer experiences. But when a challenge arises, an invoice is billed incorrectly, a product or service is not working, that’s when real customer service matters, and our people deliver on our customer commitment.

On behalf of our knowledgeable staff, dealers and suppliers working across Canada, I welcome you to our company and thank you for visiting our website. As we continue to expand and innovate, we encourage you to visit us often to see how Quadient Canada’s outstanding people, solutions and services will help ensure that your connections matter.

Lou Gizzarelli

President, Quadient Canada

L.Gizzarelli@Quadient.com

905-475-3722