MRS Customer Support

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Quadient's knowledgeable bilingual Customer Service team in Toronto is available to assist you Monday to Friday, 8:30am to 6:00pm EST.

Rate information

On January 10, 2022 Canada Post letter and parcel rates will be increasing for commercial customers. This is a regulated change that requires an update to all Canadian mailing systems.

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Customer Support

If your mailing system indicates that the meter is locked, you need to connect to the e-Services centre in order to transfer the meter’s usage history back to Canada Post.

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Quadient Certified Supplies

Quadient Certified Supplies


Your Quadient mailing system has been designed with quality and maximum reliability in mind. In order to ensure 100% customer satisfaction, we recommend ordering all your mailing supplies directly from Quadient or an Authorized Quadient Dealer Partner.

 

Quadient Postage Funding


Quadient Postage Funding™ is a simple Postage On Demand service that allows you to access a line of credit to refill your Mailing System as often as you need. It works just like the overdraft protection your bank provides.

 

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Best-in-class shipping for small and mid-sized businesses

Frequently asked questions

I would like to express my complaint and or suggestion for improvement, who should I talk to?

Who can I speak to regarding my lease agreement, leasing invoice or any information change for my lease?

Where is my order?

Can I combine my payment for postage, meter rental and lease all in one cheque?

Where do I send my cheque and who do I make my cheque payable to?

My cheque was sent and was cashed but it is not in my account. Where did my funds go?

How can I take advantage of CPC discounts?

Do your postage meters meet Canada Post (CPC) requirements?

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