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Customer Support

For technical support or for answers to your questions, you can count on world class service by phone, online or on-site.

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Quadient's knowledgeable Customer Service Team in Toronto is available to assist you Monday to Friday, 8:30am to 6:00pm EST.

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Get in touch with a Quadient representative.

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Quadient near you

Find your local office for service and inquiries.

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FAQ

Answers to common inquiries regarding postage accounts, invoices and more.

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Rate update FAQ

Answers to many of your most common inquiries regarding the recent rate updates.

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Safety data sheets (MSDS, SDS)

Designed to provide personnel with proper procedures for handling a particular substance.

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Technical support request

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Rate updates info by model

Technical information about rate installation and download instructions.

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Chat to us

Chat to our virtual assistant or chat to us through Live Chat.

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Frequently Asked Questions

I WOULD LIKE TO EXPRESS MY COMPLAINT AND OR SUGGESTION FOR IMPROVEMENT, WHO SHOULD I TALK TO?

WHO CAN I SPEAK TO REGARDING MY LEASE AGREEMENT, LEASING INVOICE OR ANY INFORMATION CHANGE FOR MY LEASE?

WHERE IS MY ORDER?

CAN I COMBINE MY PAYMENT FOR POSTAGE, METER RENTAL AND LEASE ALL IN ONE CHEQUE?

WHERE DO I SEND MY CHEQUE AND WHO DO I MAKE MY CHEQUE PAYABLE TO?

MY CHEQUE WAS SENT AND WAS CASHED BUT IT IS NOT IN MY ACCOUNT. WHERE DID MY FUNDS GO?

HOW CAN I TAKE ADVANTAGE OF CPC DISCOUNTS?

DO YOUR POSTAGE METERS MEET CANADA POST (CPC) REQUIREMENTS?

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