iX-5 Series Mailing System
Business accelerated with accurate, reliable mail and parcel processing
When it comes to sending out letters, oversized mail or parcels, thriving businesses count on tools that get the job done quickly. Quadient’s iX-5A S.M.A.R.T. postage system delivers with fast, reliable, easy-to-use lettermail and parcel processing – in the office or when working remotely.
The iX-5A is powered by S.M.A.R.T.®, a cloud-based application providing the ultimate Shipping, Mailing, Accounting, Reporting and Tracking experience all from a single dashboard. When coupled with a suite of Myquadient apps, the iX-5A offers an unmatched user experience. Mail, ship, manage, control, report, diagnose, and purchase supplies from your PC - it’s all right at your fingertips.
With the iX-5A, you have access to postage funds 24/7 and exclusive Canada Post discounts, ensuring you never run out of postage, while saving you money on every letter and parcel you send.
Quadient is proud to be partnered with Bullfrog Power to power the iX-5A S.M.A.R.T postage system with 100% clean, pollution-free electricity. You put green energy back into the power grid, reducing the carbon footprint of your business.
Why choose the iX-5?
Fast, accurate postage payment

Mail
Enjoy the unparalleled experience of processing letters and parcels from your PC by accessing all features embedded in the iX-5A control panel from S.M.A.R.T., Quadient’s all-in-one online application. Find and select Canada Post lettermail services. Choose weighing modes, sealing modes and accounting departments. Set-up, preview and modify system settings. Create, edit, recall job memories or add custom graphics to your envelopes. Monitor ink levels, number of pieces processed and available postage funds in real time, then view your postage account balance and add postage funds to the your postage system 24/7.

Ship
This best-in-class powerhouse shipping application provides the flexibility to print Canada Post approved shipping labels from any office or thermal label printer quickly and easily. Preparing shipments online provides you with access to Canada Post’s Solutions for Small Business program. It’s free to join and offers up to 40% off Canada Post shipping services. With S.M.A.R.T. shipping you can compare carrier services and prices on one screen to identify the lowest cost or fastest delivery time, saving you money and increasing customer satisfaction on every parcel you send. Recently introduced hybrid working? No Problem. Desktop print provides employees across your organization with ability to access parcel services and print labels while working in the office, at a different location or at home.

Account
S.M.A.R.T. accounting consolidates mailing and shipping spending onto a single platform, providing the tools you need to stay on top of expenses. You can create and allocate postage spending to up to 3,000 accounts, expanding your accounting capabilities beyond the number of accounts available on a traditional postage system, then Work ahead with scan and drop account allocation. Simply enter or scan the account for the next job while the postage system processes the current job. With S.M.A.R.T. accounting you can also assign accounts to desktop users to automatically allocate spending activity for every parcel shipment completed inside and outside the office.

Report
Easily produce informative reports on your mailing and shipping activities from one application to make data consolidation and interpretation easier. Generate postage expense reports by: service, carrier, account/department, operator, pieces processed, postage spent, defined or custom time periods – and more! Visualize reports using colourful charts or graphs and export your data in a variety of formats including .pdf, .csv, .xls & .html

Track
Always know when and where your items are with S.M.A.R.T. Tracking. Easily search for specific transactions, reprint labels and documents, cancel shipments, make manual adjustments and request refunds anytime. S.M.A.R.T. offers access to up to 13 months of transaction history and extensive suite of detail including tracking number, sent date, service, carrier, carrier charges, ship from and ship to addresses and shipping surcharges.

Connect
Through high-speed LAN or wireless internet connection, receive the latest postage prices, software updates, system alerts and access a suite of Myquadient apps. Myquadient is an easy-to-use web portal that provides on-demand access to all the services and supplies you need to manage your delivery operations conveniently and cost effectively. Maximize the productivity of your mail and parcel operations by taking the guesswork out of managing and ordering ink supplies. The iX-5A the low ink alert feature notifies Quadient when your ink cartridge gets low. Our Customer Service Centre will give you a call to let you know you are almost out of ink. Shop for your supplies online and place orders anytime. View order your order details by invoice, order status and order history 24/7.

Always accurate
With the iX-5A, you will never have to guess the weight of the items you are sending. Integrated or external weighing platforms ensure you know the correct weight every time, preventing overpaying for postage and eliminating post-delivery charges. Our GET WEIGHT feature pairs Quadient’s S.M.A.R.T application to the iX-5A weighing platform to automate weight calculations for your small packets, parcels and over-sized packages.

Accommodate variety
Differential weighing lets you process envelopes that are different shapes and sizes. Simply place all your envelopes on the weighing platform, remove one item from the stack and the correct postage amount will be calculated. Continue to remove each piece from the stack until all your mail is processed. The iX-5A includes an integrated automatic label dispenser to print labels for items under 500 grams that cannot fit into the power-assisted hand feeder.
Specifications
IX-5A |
iX-5H |
|
Processing speed | Up to 110 letters per minute | Up to 70 letters per minute |
Envelope feeding | Automatic same-size mail feeder | Power-assisted hand feeder |
Integrated weighing platform | 3kg standard | 3kg standard |
Sealing method | Integrated sealer standard | Integrated sealer standard |
Label dispensing | Integrated automatic label dispenser | Integrated automatic label dispenser |
Myquadient customer portal access | Standard | Standard |
Online shipping subscription - single carrier | Standard | Standard |
Pairing features | GET WEIGHT standard | GET WEIGHT standard |
Smart start | Standard | Standard |
Differential weighing | Standard | Standard |
Instant job recall | 9 job memories standard | 9 job memories standard |
Custom graphics memories | 9 graphics memories standard | 9 graphics memories standard |
Accounts/departments | Up to 3,000 with S.M.A.R.T | Up to 3,000 with S.M.A.R.T |
Rate shortcut keys | 6 standard | 6 standard |
Incoming mail date stamp | Standard | Standard |
4-digit PIN code | Standard | Standard |
Automatic postal rates download | Standard | Standard |
Low ink warnings | Email and courtesy call standard | Email and courtesy call standard |
Connectivity | LAN standard, Wifi optional | LAN standard, Wifi optional |
Bullfrog green energy | Standard | Standard |
Postage funds overdraft protection | Standard | Standard |
Canada Post Lettermail | Standard | Standard |
Canada Post Personalized Mail | Standard | Standard |
Canada Post Neighbourhood Mail | Standard | Standard |
Canada Post parcel services | Standard | Standard |
Add-on options | ||
Touch screen PC | Available | Available |
S.M.A.R.T subscription | Available | Available |
S.M.A.R.T desktop/remote access | Available | Available |
Wireless connection kit | Available | Available |
Barcode scanner | Available | Available |
External weighing platforms | 5, 10, 35 kg platforms available | 5, 10, 35 kg platforms available |
Stand alone weighing platforms | 5, 15, 30 kg platforms available | 5, 15, 30 kg platforms available |
Desktop shipping label printer | Wired or Wireless available | Wired or Wireless available |
Shipping labels | Available | Available |
Custom graphics creation | 2 print areas available | 3 print areas available |
System dimensions | ||
Length x Width x Height | 50" x 15" x 12" | 32" x 15" x 12" |
Envelope minimum | 3.5" x 5" | 3.5" x 5" |
Envelope maximum | 10" x 13" | 10" x 13" |
Maximum envelope thickness | Up to 1/2" (use labels over 1/2") | Up to 3/8" (use labels over 3/8") |
Envelope orientation | Landscape or portrait | Landscape or portrait |
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When it comes to sending out letters, oversized mail or parcels, thriving businesses count on tools that get the job done quickly. Quadient’s iX-5A S.M.A.R.T. postage system delivers with fast, reliable, easy-to-use lettermail and parcel processing – in the office or when working remotely.
The iX-5A is powered by S.M.A.R.T.®, a cloud-based application providing the ultimate Shipping, Mailing, Accounting, Reporting and Tracking experience all from a single dashboard. When coupled with a suite of Myquadient apps, the iX-5A offers an unmatched user experience. Mail, ship, manage, control, report, diagnose, and purchase supplies from your PC - it’s all right at your fingertips.
