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Accounts & billing
Help with postage accounts, sending remittances, paying for postage and more.
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Product support
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Decertification FAQs
From the 1st of January 2023, Royal Mail will no longer accept mail from customers who use standard (i.e. non-Mailmark) franking machines.
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Tariff change
Access information on Royal Mail Tariff Change 2022.
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Update address
Information on how to update your address with us.
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MyQuadient
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Sending franked mail
View our frequently Asked questions on sending franked mail.
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