Help & support

Help with postage accounts, sending remittances, paying for postage and more.

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From the 1st of January 2023, Royal Mail will no longer accept mail from customers who use standard (i.e. non-Mailmark) franking machines. 

Royal Mail will be removing the use of coloured adhesive labels used for Special Delivery Guaranteed® and Royal Mail Signed For® products from November 1st, 2022.

Access information on Royal Mail Tariff Change 2022.

Information on how to update your address with us.

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View our frequently asked questions on sending franked mail.

View our Royal Mail International Cyber Incident frequently asked questions.

View our other remaining frequently asked questions.