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Customer Support

Quadient is here to serve our customers. Find answers, information and resources to help you with all your Mail, Process, Experience and Parcel. Browse the resources below or sign-in to submit a support request to our agents.

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Support for your mail-related solution

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neoship shipping software

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For faster service, please call 1.800.636.7678 or sign in to your Myquadient account to request help with:

Billing and Invoices
Supply Questions
Postage Funding Issues
Rate Updates
Repair or Technical Service

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Get in touch with a Quadient representative.

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Quadient Near You

Find your local office for service and inquiries.

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FAQ

Answers to common inquiries regarding postage accounts, invoices and more.

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Rate Update FAQ

Answers to many of your most common inquiries regarding the recent rate updates.

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Safety Data Sheets (MSDS, SDS)

Designed to provide personnel with proper procedures for handling a particular substance.

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Technical Support Request

Sign in to submit a Support Request ticket.

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Rate Updates Info by Model

Technical information about rate installation and download instructions.

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Chat to us

Chat to our virtual assistant or chat to us through Live Chat.

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