FAQ - Supplies

Great question! Does your company currently use the customized or pre-loaded ad slogan? This is one way to consume more ink on the envelope and really get your money’s worth from the ink cartridge, while providing your recipients with a marketing message. You can use this space for your company logo, tagline or a pre-loaded slogan like “Seasons Greetings” or the American Flag, etc. 

Learn more about Neoslogan!

Contact Technical Support to find out how to use the pre-existing slogans in your machine or to order your own, customized logo.

Un-opened and un-used supplies will be accepted for return within 90 days of the original purchase date. You will receive a credit to your Quadient account that can be used toward your next supply order or if you are a rental customer, toward your next rental invoice. Credits cannot be applied toward equipment lease payments.

Quadient offers several shipping options (Orders placed after 5:00 pm CST will be shipped the following business day.):

Ground:   5 - 10 business days

Priority:   2 - 3 business days

Express: 1 - 2 business days