Rate change support
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2. Visit the Quadient Knowledgebase to find detailed instructions for every meter model.
3. Need to speak to someone? Our call center is open Monday to Friday, 7 a.m. to 6 p.m. CST.
Please try to have as much of the following information as possible so we may find the answers you need and get you on your way:
- Product Model Number
- Meter Serial Number
- Quadient Customer Number
- Call 1-800-636-7678 and follow the prompts for "Rate Change".
4. Submit an Online Support Request:
- Sign in to Myquadient
- Click the Help icon in the upper right corner
- Choose "Rate Change" as the topic
- Fill out the form and submit your inquiry
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