Support
Support for your Quadient product
Submit a support request.
For faster service, please call 1.800.636.7678 or sign in to your Myquadient account to request help with:
Billing and Invoices
Supply Questions
Postage Funding Issues
Rate Updates
Repair or Technical Service
Contact us
Get in touch with a Quadient representative.
Quadient near you
Find your local office for service and inquiries.
FAQ
Answers to common inquiries regarding postage accounts, invoices and more.
Rate Update FAQ
Answers to many of your most common inquiries regarding the recent rate updates.
Safety Data Sheets (MSDS, SDS)
Designed to provide personnel with proper procedures for handling a particular substance.
Technical Support Request
Sign in to submit a Support Request ticket.
Rate updates info by model
Technical information about rate installation and download instructions.
Chat with us
Click on the "Chat with an Expert" button below
Please note that email is the preferred method of contacting our support team – offering the fastest and most accurate way to create a support ticket and initiate contact with the support team.
Whether you choose Standard or Platinum support, we’ve got you covered
Standard support offers you access to expert technical support during regular business hours, eastern standard time, while platinum offers extended regular support and after hours’ support for critical priority cases.