Customer Communications Management
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Content
Go beyond print and mail
What is customer communications management (CCM)?
Today’s customers expect speed, personalization, and convenience. Regardless of the delivery channel, they want the same intuitive experiences they get from their favorite brands.
If you can’t meet their expectations, you might lose them to a competitor.
To meet the growing demands of today’s savvy consumers, many organizations are revamping their customer experience by investing CCM technology.
Watch the video to see how it works.
Explore Quadient Inspire
Design and send billions of communications from one place
Statements & bills
Complex documents
Front-office communications
Intelligent forms
Communications storage
Give non-technical users the power to personalize
With Quadient Inspire, customer communications are designed once and delivered through your customers’ preferred channels – email, SMS, mobile, or print.
No more duplicated efforts or inconsistent experiences.
- Reusable components, data rules, and content
- Omnichannel design and delivery
- High-volume batch and on-demand communications
- On-premise, cloud, or as a Managed Service
Trusted by the world's leading brands
See why Quadient Inspire is a market leader
IDC MarketScape 2022
Quadient Inspire named a Leader in IDC MarketScape: Worldwide Cloud CCM Applications, 2022
Aspire Leaderboard 2022
Quadient Inspire named a Leader in the 2022 CCM-CXM Aspire Leaderboard
The Forrester Wave 2022
Quadient named a Leader in The Forrester Wave: Journey Mapping Platforms, Q2, 2022
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