The Comprehensive Guide to USPS Intelligent Mail Indicia (IMI) and Postage Meter Decertification [WITH Q&A]
If you’re reading this, you’ve probably heard about the new IMI postage technology from the USPS®, or you received a notification from your postage meter vendor that your machine is being decertified. Postage meters are important to ensuring the smooth operation of your business and the timely deliverability of critical customer communications. So, what happens when your machine gets decertified? In this article, we outline everything you need to know about postage meter decertification and get you straight to the essential IMI information so you can navigate the process successfully.
Intelligent Mail Indicia (IMI) Fast Facts
IMI ensures you always use the correct postage. No overcharges or returned mail!
Postage updates happen every 72 hours compared to every 90 days with previous technology.
No more special phone lines needed just for your postage meters.
Stops miscalculations! Postage is automatically calculated based on Service Class.
Transaction-level data for each mail piece...daily
IMI standards go into effect June 2024. All postage meters must meet those requirements.
IMI IS THE BEST
What is indicia?
An indicia is a printed graphic, marking or barcode on mail pieces that indicates to the United States
Post Office, your postage on a particular piece has been paid.
What are the benefits of Intelligent Mail Indicia (IMI)?
IMI is good news for your business! This new technology allows the Post Office to automate more of the
behind-the-scenes work that goes into delivering the millions of mail pieces and shipments sent every day.
All that efficiency is passed on to your business through improved delivery times and better account
security and tracking. Faster delivery and tracking of your invoices, statements, and other critical mail pieces
results in shorter billing cycles, better days sales outstanding, and happier customers!
There’s more good news for businesses of all sizes. Grab our IMI Reference Guide to see how IMI stacks up
to the current postage technology.
Digitally transform mailing
Unify printed and digital communications and track the delivery of every communication you send from one platform.
- Enable multi-channel delivery
- Send mail according to customer preference
- Mail from anywhere, at any time
Why is the U.S. Postal Service decertifying postage meters?
Postage meters currently use Information-Based Indicia (IBI) technology. This was great for its time, but it only offers basic
information. A new standard was needed to match current mailing and shipping volumes and to keep mailing modernized
with other digital technologies. That’s where IMI technology comes in!
- Better data
- More accurate postage
- Auditable tracking on every mail piece
- Postal information to and from your meter is encrypted and more secure
- Fraud detection
When is the deadline for decertification?
There are several important dates to be aware of, so let’s break it all down…
June 30, 2024: The USPS will officially decertify all non-IMI postage meters.
December 31, 2024: Last day to use your non-IMI postage meter. After this date, all non-IMI compliant postage meters will be
considered “inactive.” Be sure your business has worked with a USPS certified postage meter company, like Quadient, to find
the right postage meter for your mail volume.
June 30, 2026: The USPS has provided this extension date for some mailers who meet specific criteria. Please contact us or
your dedicated Quadient rep to learn if your business meets those requirements.
Why should I upgrade now?
Avoid the last-minute rush! Switching to an IMI-compliant postage meter will keep your mail operations running smoothly
with little to no downtime. Plus, the sooner you switch the sooner you can experience the benefits of IMI, like simple
postage calculation, better security and advanced tracking.
Did you get a notice from Pitney Bowes that your postage meter will be discontinued?
Pitney Bowes is also sunsetting some of their other mailing products at the same time. To see a complete list of
Pitney Bowes discontinued products, visit our product recommendations page.
Why should I upgrade now?
Avoid the last-minute rush! Switching to an IMI-compliant postage meter will keep your mail operations running smoothly with little to no downtime. Plus, the sooner you switch the sooner you can experience the benefits of IMI, like simple postage calculation, better security and advanced tracking.
Did you get a notice from Pitney Bowes that your postage meter will be discontinued?
Pitney Bowes is also sunsetting some of their other mailing products at the same time. To see a complete list of Pitney Bowes discontinued products, visit our product recommendations page.
Faster updates
IMI-ready machines update postal data every 72 hours!
Better pricing
Save at least 33% Over Pitney Bowes, No hidden fees!
Reduced costs
Save 5% on every First-Class letter compared to stamps.
No overspending
No more incorrect postage or miscalculations.