How to optimize print and digital communications to maximize customer experience

forrester webinar path to digital transformation
Customer interactions are becoming increasingly omnichannel and increasingly digital. However, many businesses struggle with creating seamless experiences across different communication channels. Su Doyle, Senior Analyst, Forrester discusses the importance of understanding customer needs and striking a balanced approach to your customer communication strategy to ensure a high quality experience with your business.

What is IMI (Intelligent Mail Indicia) compliance?

IMI indicia
Our video provides a quick historical overview of the evolution of mail and the upcoming Intelligent Mail Indicia (IMI) mandate by the USPS to avoid mail disruption.  IMI has been around for some time, but by the end of 2024, the USPS is requiring all those that still use postage meters with IBI technology to transition to IMI. Find out if your machine is compliant and if not what you need to do to upgrade.