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Customer interactions are becoming increasingly omnichannel and increasingly digital. However, many businesses struggle with creating seamless experiences across different communication channels. Su Doyle, Senior Analyst, Forrester discusses the importance of understanding customer needs and striking a balanced approach to your customer communication strategy to ensure a high quality experience with your business.

Trois Moulins Habitat, located in Seine-et-Marne, France, creates and manages affordable, quality housing for people of limited resources, in partnership with local authorities. A subsidiary of the Polylogis group, an independent property management company specializing in the construction, renovation, development, and management of social housing, Trois Moulins Habitat’s mission is to develop quality social housing rentals and promote diversity and social ties.

Docsecure de Quadient est la seule solution de contrôle en circuit fermé entièrement basée sur le cloud qui suit l’intégrité des documents à chaque étape. Elle fournit le plus haut niveau d’intégrité des documents en suivant, enregistrant et générant des rapports sur l’ensemble du processus de mise sous pli, du début à la fin.

The USPS® now requires that all new mailing systems meet the Intelligent Mail Indicia (IMI) standards as the mailing systems go to market. It provides more transparent and detailed transaction data, enables automation of costly back-office operations, and employs better security standards. To gain additional insight into IMI Compliance, download the complimentary Ebook: Quick Reference Guide: Everything You Need To Know About USPS® Intelligent Mail Indicia (IMI) Compliance