We are experiencing an unprecedented acceleration in enterprise digitization of communications. In response to economic and cultural uncertainty, enterprises are prioritizing retention and working to leverage superior digital messaging as a way of improving their customers communications experience. This acceleration represents a massive shift toward digital.
That said, direct mail is growing and statements are declining at much slower rate than onboarding, contracts, and correspondence. Young consumers are not satisfied with the current state of digital communications and they want paper as part of the omnichannel mix.
Attend the third webinar in the “Future of Mail” series on Thursday, October 29th (8 AM PDT - 11 AM EDT - 4 PM BST - 5 PM CEST) - Print’s Place in a Digital World to discover how to maximize the use of print and digital communications.
Guest speaker Will Morgan of Aspire CCS will present the latest data and findings regarding the communications experience, draw conclusions and offer recommendations on how to communicate effectively.