How to optimize print and digital communications to maximize customer experience

forrester webinar path to digital transformation
Customer interactions are becoming increasingly omnichannel and increasingly digital. However, many businesses struggle with creating seamless experiences across different communication channels. Su Doyle, Senior Analyst, Forrester discusses the importance of understanding customer needs and striking a balanced approach to your customer communication strategy to ensure a high quality experience with your business.

Quadient’s suite of solutions helps MTS Logistics deliver securely and efficiently for two decades

MTS case study
MTS Logistics is an insured and bonded mail forwarder serving more than 9,500 clients with daily deliveries to over 20,000 healthcare locations in the province of British Columbia, Canada. Annually, MTS processes around 2.5 million pieces through two DS-200i folder inserters, 1.75 million pieces through two IS-6000 mailing systems, and 1 million pieces through Impress Automate.