Watch the replay as Bob Albright, founding partner with AIM Consulting Associates presents his findings of a pilot study that looks at levels of productivity and employee engagement.
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WEBINAR RECAP
In today’s fast-paced environment, engaged employees are essential to the success of any organization. It is challenging to remain competitive if your employees are weighed down by repetitive and mundane manual tasks. Not to mention, manual processes expose your organization to the potential risk of human error. This is the second free webinar in the “Future of Mail” series: Does automation improve employee engagement?
Guest speaker Dr. Robert Albright of AIM Consulting will present his findings of a pilot study that looks at levels of productivity and employee engagement for scenarios that mimicked common methods by which to prepare and send critical transactional documents. During this session, he will provide insights on:
- Are manual processes standing in the way of employee motivation and productivity?
- How does employee engagement impact the customer experience?
- What is the optimal scenario that will deliver the fewest errors with the least business impact?
- How can you empower and retain a modern workforce?
About our speakers:
Robert R. Albright, Ph.D.
Founding Partner, AIM Consulting Associates
Bob Albright is a founding partner with AIM Consulting Associates. His areas of expertise include Strategic Business Planning, Leadership Development, Teambuilding and Conflict Resolution. Bob received his Ph.D. in Human Resource Management and Labor Relations from the University of Pittsburgh's Graduate School of Business in 1994. His recent book, "The Complete Guide to Conflict Resolution in the Workplace" has been published by the American Management Association Press. His current consulting clients include Pfizer, Swarovski, General Dynamics and Vanguard.
Jeff McKenzie
VP, Global Product Marketing, Business Process Automation
Jeff McKenzie is Vice President Product Marketing, Business Process Automation with Quadient. His common-sense approach to solving business challenges has become the hallmark of his career. With a primary focus on small and medium-sized businesses, Jeff delivers a tangible solution-oriented approach for common challenges encountered by mid-market customers. Jeff delivers value with each engagement based on his vast experience with customer success and positive outcomes provided to his clients. His dynamic style, whether speaking one-on-one or to large audiences, helps make the connection between problem and solution and drives real and positive change.
