Devon & Cornwall Police, serving a community of over 1.5 million residents, faced the challenge of efficiently handling a surge in road safety communications. With a goal to reduce road-related incidents, they needed to notify road users of safety contraventions, speed awareness courses, and Community Speed Watch warnings. A 40% increase in detected offences overwhelmed their existing mailing system, demanding increased capacity and cost efficiency.
In 2023, they upgraded their mailing solutions with Quadient, achieving remarkable results. The Quadient Impress Automate platform, along with two DS-95i folder inserters, AIMS, and Mailroom Architect, streamlined their outbound mailing process. It automated document preparation, envelope stuffing, and postage application while ensuring data integrity. Scanning technology verified accurate content placement in envelopes, enhancing data security.
The solution not only met their increased production demands but also reduced postage costs by 25% through Mailmark® barcoding. It eliminated delays and improved mailing efficiency, ensuring communications reached their intended recipients.
Devon & Cornwall Police's successful collaboration with Quadient increased their mailing capacity, reduced costs, and automated verification, aligning with their mission to enhance road safety.
For information on Quadient Impress Automate visit quadient.com/en-gb/customer-communications/impress-platform/automate
